Privacy Policy
Effective Date: June 1, 2025
At Labels123.net, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or placing an order, you agree to the practices described in this policy.
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Your Privacy Matters to Us We collect only what we need, protect it carefully, and never sell your personal information to third parties. |
1. Who We Are
Labels123.net is a minority-owned, woman-led e-commerce business that has proudly served customers since 2008. We sell premium thermal labels compatible with Dymo and Brother printers. Our website is located at www.Labels123.net, and we can be reached at info@labels123.net.
2. Information We Collect
We collect only the information necessary to process your orders, provide customer service, and improve your shopping experience. The table below summarizes what we collect and why:
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Data Type |
What We Collect |
Why We Collect It |
|---|---|---|
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Contact Information |
Name, email, phone, address |
To process orders and communicate with you |
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Payment Information |
Processed securely via payment processor |
To complete your purchase (we never store card data) |
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Order History |
Products purchased, order dates, amounts |
To fulfill orders, process returns, and improve service |
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Device & Usage Data |
Browser type, IP address, pages visited |
To maintain website security and improve user experience |
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Communications |
Emails or messages you send us |
To respond to inquiries and resolve issues |
* We do not store full payment card numbers. All payment processing is handled by a PCI-compliant third-party payment processor.
3. How We Use Your Information
We use the information we collect for the following purposes only:
✓ Order Fulfillment — To process, pack, and ship your labels to the correct address.
✓ Customer Service — To respond to questions, resolve issues, and process returns or refunds.
✓ Order Communications — To send order confirmations, shipping notifications, and tracking updates.
✓ Website Improvement — To analyze how visitors use our site so we can make it faster and easier to use.
✓ Legal Compliance — To meet our obligations under applicable laws and regulations.
We do not use your information for automated decision-making or profiling. We do not send unsolicited marketing emails unless you have opted in.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We share your information only in limited circumstances:
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Shipping Carriers (USPS, UPS): Your name and delivery address are shared with our shipping partners solely to deliver your order.
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Payment Processors: Your payment details are transmitted directly to our PCI-compliant payment processor. We never see or store your full card number.
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Website Hosting & Technology: Our hosting and e-commerce platform providers may have limited access to data as needed to operate our website securely.
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Legal Requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our customers or business.
No third party is permitted to use your information for their own marketing purposes.
5. Cookies & Website Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how our site is used. These may include:
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Essential Cookies: Required for the website to function, such as maintaining your shopping cart and session.
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Analytics Cookies: Help us understand visitor behavior (e.g., Google Analytics) so we can improve our site.
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Preference Cookies: Remember your settings and preferences for a smoother experience on return visits.
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law:
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Order records are retained for a minimum of 7 years for accounting and tax compliance purposes.
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Customer service communications are retained for up to 3 years.
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Website usage and analytics data is retained in aggregate, anonymized form.
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You may request deletion of your personal data at any time (see Your Rights below), subject to our legal retention obligations.
7. How We Protect Your Information
We take the security of your personal information seriously. Our safeguards include:
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SSL/TLS encryption on all pages of our website to protect data in transit.
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PCI-compliant payment processing — your card data is never stored on our servers.
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Limited access to personal data — only team members who need it to do their job can access it.
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Regular review of our security practices to address emerging risks.
While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. If you have concerns about the security of your information, please contact us at support@labels123.net.
8. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
✓ Access — Request a copy of the personal information we hold about you.
✓ Correction — Ask us to correct inaccurate or incomplete information.
✓ Deletion — Request that we delete your personal data, subject to legal retention requirements.
✓ Opt-Out — Unsubscribe from any marketing emails at any time using the unsubscribe link in the email.
✓ Portability — Request your data in a commonly used, machine-readable format where applicable.
To exercise any of these rights, please contact us at info@labels123.net. We will respond to all requests within 30 days.
9. Children’s Privacy
Our website and services are intended for business and adult consumers. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@labels123.net and we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites such as USPS or UPS for order tracking. These sites have their own privacy policies, which we encourage you to review. Labels123.net is not responsible for the privacy practices or content of any third-party website.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:
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Email: info@labels123.net
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Website: www.Labels123.net
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Business Hours: Monday – Friday, 8:00 AM – 5:00 PM Eastern Time
We are committed to addressing your concerns promptly and transparently — because trust is the foundation of everything we do at Labels123.net.
Premium Thermal Labels • www.Labels123.net